Ferrex Repair guides
Here you will find the most answers of your questions about how you repair your robotic lawnmower yourself. If you want us to do it for you, you can always send your mower to us.
Cleaning the stop button
If dirt has gotten into your stop button you may need to clean it for it to operate properly, this can lead to issues such as the mower not starting when you close the hatch. See more in the video.
Replacing the rear wheel
If you need to replace the rear wheel, you can follow this video. It will cover the same steps, only in your case mounting the terrain kit won’t be necessary
Important to note is that once you affixed the new wheel, it needs to rest for about 24 hours so that the glue dries completely.
For warranty, send an email to info@robotgarden.se
Replacing the signal box
If the mower moves with jerky movements or has trouble finding the signal, you may need to replace the signal box.
For warranty, send an email to info@robotgarden.se
Repairing a height adjustment
Sometimes the height adjustment might break if too great a force is used. The height adjustment will then spin quite freely while nothing happens.
For warranty, send an email to info@robotgarden.se
Mounting a terrain kit
If your robot gets stuck crashing into obstacles without reversing then a terrainkit may be what you need. The terrainkit increases the weight of the robot to give it better grip, which helps it avoid this problem.
For warranty, send an email to info@robotgarden.se
Replace the charging station PCB
If lightning strikes the boundary wire cable the pcb may get burned and will then need to be replaced.
For warranty, send an email to info@robotgarden.se
Winterservice
You may send your mower to us for winterservice as the cutting season is over. We usually recommend that a winter service is carried out once every two years. To send your mower in go here. Note that free shipping only applies within sweden.
If you instead want to do it yourself, you can watch this video: